By Ed
Towner
Lloyds TSB
and HBOS customers have a reason for to be happy this February as the banking
group has committed to keeping open all of its 2,902 nationwide branches for
the next three years.
The
state-backed banking group, which includes high street names such as Halifax
and Bank of Scotland, has also pledged to not close a branch if it is the last
one in a community.
Many
traditional savers will be happy with this news as the increasing popularity of
online banking and the current financial crisis have led large banks to
question the need for expensive community branches.
Recent
statistics from the British Bankers' Association show that nearly 190 high
street branches were closed in 2010.
Late last
year RBS, Natwest and Ulster Bank accountholders were told they could make cash
withdrawals at any Post Office branch in the UK, Lloyds customers worried about
losing branches will be hoping their bank follows suit.
Antonio
Horta-Osorio, Lloyds Banking Group chief executive, wants to let customers know
that they are at the forefront of the banks' plans, and says: "We want to
put the customer at the heart of everything we do and it is why last year we
put a moratorium on branch closures.
"Today
we commit to keeping the same number of branches on a net basis, over the next
three years. And we also commit not to close a branch if we are the last one in
a community."
He goes on to
state that brick and mortar branches are critical to how it interacts with
customers as they are "at the centre of our communities". The branch
network, promises the banker, will continue playing a crucial role in its
future plans.