National Savings and Investments (NS&I) has launched a new telephone service for customers wanting to reinvest maturing Savings Certificates into a new issue.
The service will be available 17 hours a day, seven days a week, and customers won't need to fill out any additional forms. Customers can also phone up in advance and to give instructions to reinvest maturing Savings Certificates.
Customers only need to write to the NS&I if they want a repayment. Written permission is needed when customers want to repay part or all of their maturing Savings Certificates, to avoid fraudulent claims.
Sales director for NS&I John Prout said they are always looking for more convenient ways for customers to save. "The new telephone service makes it easier than ever for customers to reinvest in Savings Certificates, taking away the need to fill out lengthy forms," he said.
Over £17 billion is currently invested in NS&I Savings Certificates.




