A quarter of pensioners access their savings accounts from going into their bank's branch, a survey shows.
This is because 60 per cent reported feeling vulnerable when withdrawing money from their savings accounts from a public cash machine, leading to 25 per cent refusing to use ATMs.
One in ten pensioners reported being mugged or assaulted on the high street, causing them to steer clear of cash machines, according to a poll by Yorkshire Building Society.
The Society also found that over 55 per cent of pensioners prefer dealing with a human cashier rather than a machine.
The announcement of these statistics coincides with Yorkshire's launch of a special savings account for older customers.
The Access Saver for Pensioners account offers savings account holders a passbook and the security of transacting in a branch.
Head of savings at Yorkshire, Chris Edwards said: "It is a very sad sign of the times that so many of our older citizens feel unsafe on our high streets. We have launched this account because we want our customers to feel as safe and secure as possible at all times.
He added that although Yorkshire does not charge for use of their cash machines, many people still prefer being helped by friendly staff, and appreciate the security of an office to transact in.
John Lavabre from Age Concern expressed his concerns about older people's vulnerability when using cash machines.
He said increased vigilance and awareness of potential scams is becoming increasingly important.
Pensioners scared to use ATMs, survey says
Pensioners scared to use ATMs, survey says
Wed, 15 Jun 2005
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